Referral Coordinator
Kennewick, WA, 99336
Future Opening: Referral Coordinator
Part Time • Kennewick, WA, 99336
Responsive recruiter
Employment Opportunity
At WINNfusion, we are committed to delivering exceptional client care and support services in collaboration with our valued pharmacy partners. Our goal is to provide high-quality, personalized service to clients in a timely and efficient manner. Primarily servicing clients in the Autoimmune and Enzyme Replacement space with a nursing team spread throughout Washington State as well as parts of Oregon and Idaho.
Position Summary
I am seeking a detail-oriented and proactive Referral Coordinator to join our team. This individual will serve as a key liaison between WINNfusion and our pharmacy partners, managing all incoming client referrals and ensuring proper coordination of care from intake through initial service delivery.
Key Responsibilities
- Review all incoming referrals from pharmacy partners for completeness and accuracy.
- Assess referral details and determine staff availability to accept or decline services.
- Communicate acceptance decisions to pharmacy partners promptly and professionally.
- Secure appropriate staffing for each accepted referral, coordinating closely with internal scheduling and operations team.
- Create and maintain both electronic and physical client files in accordance with HIPAA and company standards.
- Conduct initial intake calls with clients to gather required information and confirm service arrangements.
- Follow up after the initial visit to ensure client satisfaction and identify any additional needs.
- Collaborate with internal departments to ensure a smooth onboarding process and continuity of care.
- Track and report referral metrics and identify areas for process improvement.
Qualifications
- High school diploma or equivalent required; associate in healthcare administration or related field a bonus.
- Previous experience in a healthcare coordination, intake, or scheduling role strongly preferred.
- Strong communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple tasks and meet deadlines.
- Proficient in Microsoft Office and electronic health records (EHR) systems.
- Knowledge of HIPAA regulations and healthcare documentation standards.
Why WINNfusion?
- Collaborative team environment with Supportive Leadership
- Opportunity to make a direct impact on client care
- Opportunities to grow and take ownership of key processes
- Work in a close-knit, mission-driven team that values trust, humor, and hustle
This position is anticipated to work 20-30 hours a week at our office in Kennewick.
Compensation: $17.50 per hour
About Us
West Infusion Nurses Network (WINNfusion) is a home infusion company that specializes in the treatment of Autoimmune Disease and Rare Genetic Disorders. We provide skilled nursing care for Biologic Medication and Enzyme Replacement Therapy throughout Washington State, Idaho and now Oregon.
Our Client's are relatively healthy individuals in all age ranges. We enhance the lives of our Clients by sending a Registered Nurse to provide care, in the comfort and convenience of the home, so they can live their best most functional life without the hassle and risks associated with hospital based infusion and injection treatments.
We believe in local nurses for local clients. In other words, you are helping your neighbors, the people who live in your community. We like that sense of connection and we think you will too.
We are seeking RN’s who:
- Are very capable with their IV skills. We access Peripheral veins, Mediports, PICC lines and Central lines. Experience and confidence in this area is a vital component to successful home infusion therapy.
- Prefer a flexible schedule.
- Enjoy one on one Client care and a low stress work environment.
- Someone who is willing to travel in a 60 mile radius of their home
Whether you are ~
A nurse who is nearing retirement but still wanting to utilize your skills and knowledge in the field.
A nurse who wants flexibility in your schedule to fit your lifestyle.
A nurse that has 3-12+ years experience and is looking for a change...
A nurse who is nearing retirement but still wanting to utilize your skills and knowledge in the field.
A nurse who wants flexibility in your schedule to fit your lifestyle.
A nurse that has 3-12+ years experience and is looking for a change...
WINNfusion is what you are looking for. We can offer you a new, challenging, different, low stress, satisfying career opportunity. WINNfusion is a company built by nurses, for nurses. Come join us! We won’t waste your time!
(if you already have a resume on Indeed)